COMMUNICATION TECHNOLOGIES

In the ancient days the communication used were just verbal and written. But with the innovation and invention of newer technologies today one has many options or ways to communicate. Informal communication between two or more people is very simple and much thought is not applied to choose the appropriate technology. The different communication technologies available for organizations are fax, e-mail, voice mail, web conferencing, video conferencing, external websites, web logs intranets and intercom. While an organization is selecting the channel for communication it has to consider the reason of communication that is the objective of communication, the audience(constituents) to whom it wants to communicate, the effects a channel will have(constituents response), many such issues should be addressed even before making the rite choice of technology to be used in an organization.

Technology has played a vital role in the growth of business and globalization mainly. With the help of technology it is easy to connect with different nations, ease in decision making, faster correspondence, effective communication, and also helps in maintaining good relationship with constituents. For the organizations to make decision about the right and effective communication technology is a tough task because they have to communicate to a huge mass of people and every time their objective is to have an effective and efficient communication with their constituents. The explosion of new technologies in communication field has made the need for a common platform to share the ideas, Up-date knowledge and look for new partners to work with, in frontier areas of Communication.

Dell have a wonderful pattern to place order for the computers, the customer need not go to any outlet but instead use the technology and place an order through internet. This makes it very convenient for the customer as well as the company. Both benefit by this method of using technology. Hence, technology simplifies work and makes things easier. This has reduced the query clarification time of the customers. Wherein they can interact with the people directly via internet and there is always special care taken since it includes direct sales and customer satisfaction plays an important factor in inducing sales of dell.

REFERNCES
http://en.wikipedia.org/wiki/Internet#Collaboration
www.google.com
www.dell.com